Latest News

All of the latest news from the PatientChase team.

From Our Blog

26th Apr 2017

How to make sure the ‘Look Ahead’ setting is correct in PatientChase

Now the new contract year is upon us it’s worth checking that the Look Ahead period is correctly set. This determines the data PatientChase pulls from ‘GP Contract’ in EMIS when you click the ‘EMIS Sync’ button in PatientChase. You must do this for EACH PC...

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26th Apr 2017

Update – EMIS Sync with GP Contract 2017/8

GP Contract 2017/8 in the Population Reporting module of EMIS has now been updated by EMIS which means PatientChase is now able to ‘EMIS Sync’ for the new financial year. This is where PatientChase pulls it’s data from when you click the ‘EMIS Sync’...

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3rd Apr 2017

Beginning of Financial Year

GP Contract data turns off for the 1st 2 weeks in April with EMIS. This is reflected in PatientChase. If you run a sync you may get this message for the next 2 weeks. You will be able to send letters for existing searches but are unable to create new searches or edit existing...

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27th Mar 2017

Upgrading/replacing your computer? If so, read on.

If your IT support is replacing your PC or carrying out major work on it, please note the following to ensure that PatientChase can be reinstalled with all your current settings. This will save you a lot of of time. Your IT support needs to ensure that the entire Patientchaseweb...

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6th Dec 2016

Year End ‘mop up’ and Exception Reporting

The financial year end is fast approaching so a couple of tips to help avoid panic in the remaining months. 1) Consider running a Threshold Search to pick up ALL remaining QOF points. You can switch to this even if you do Month of Birth recall and revert back to Month of Birth...

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11th Jul 2016

NHSmail 2 – Making sure that your texts or emails work in PatientChase

You may be aware that NHS England is going through a major upgrade programme of NHSmail. This is called NHSmail 2. Should you find that your texts or emails are not working in PatientChase then this is the reason why. The web address for texting and emailing with NHSmail 2 has...

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17th Apr 2016

GP Contract 2016/7 data now ready

EMIS has now completed it’s update of GP Contract for the new financial year which means PatientChase can now load this data. YOU MUST BE RUNNING THE LATEST VERSION OF PATIENTCHASE FOR IT TO WORK. Please open PatientChase and do not click EMIS Sync. Wait for our patch to...

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13th Apr 2016

UPDATE – EMIS temporary closure of QOF data

EMIS are planning to complete the update of GP Contract for the new financial year by this weekend April 16/17. You will not be able to sync PatientChase with EMIS before then. Please try the PatientChase sync from Monday April 18. The freeze in new OQF data is out of our’s...

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The most useful and user friendly software that I have encountered in over 30 years of working with management systems.

Cheryl Barton, Data Manager – Bramblys Grange Medical Practice, Hampshire

I am so glad that we as a practice have purchased PatientChase – it has completely revamped our recall system, has been invaluable during flu recall season and more importantly shows us where the ‘holes’ are when we get to near the end of the QoF year. Many thanks!

Jackie Hogg, Clinical Data Manager – The Baffins Surgery, Portsmouth

PatientChase is an excellent product of which I think as soon as you purchase it you will ask yourself ‘how ever did I cope without it?!

Rachel Mardlin, Health Informatics Facilitator – Sheffield University Health

This product will make my QOF staff member’s job so much simpler and is a quarter of a QOF point for me

GP, Newcastle

This is exactly what we’ve been looking for

PM, Cambridge

PatientChase is extremely user friendly and the support provided by PatientChase has been excellent

Practice Administrator, Otley

By using PatientChase, what would normally have taken half a day has just taken 10 minutes!

GP QOF Lead, North Wales

We use PatientChase and find it invaluable, it saves a lot of time and helps us organise our work effectively

Sue Careswell, Leckhampton Surgery

As a practice we have relied upon PatientChase to streamline our patient recall system for several years now. I consider this an essential tool

Karen Walsh, Chilcote Surgery